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Posts Tagged ‘coaching’

Ten Tips for Effective Networking In-Person

April 23rd, 2011

Nowadays, most people seem to be solely focused on social networking online. And, yes, while I am a firm believer that social media communities, such as Twitter, Facebook and LinkedIn, are AMAZING tools for making connections and business building, I find that many clients I work with tend to forget about “the other” type of networking…attending industry mixers and professional association gatherings!

Quite honestly, I find that attending in-person networking events can typically yield me positive business results faster than online networking. Therefore, I make an effort to include in-person networking in my business-building mix. But, I also find that people are not that great at using their valuable in-person networking time wisely. So I often spend time coaching my clients on networking at events so that they are comfortable attending and get the most out of them.

That said, here are Ten Tips I recommend to make your in-person networking efforts a success:

  1. Show-up with your business cards! People often forget their cards, or only bring a few, and that’s embarrassing. Bring a good-sized stack with you so you don’t run out. Some people you meet may ask for several because they may know other people that need your product or services!
  2. Don’t be shy. Remember, everyone is there to meet new people, so you are all in the same boat. Find someone standing alone or a small group of people, walk up, extend your hand (for a FIRM shake), smile and introduce yourself. It’ll feel weird the first couple of times but people who network a lot are used to strangers approaching them. And if you say it’s your first time attending the mixer, they’ll normally want to help you meet other people.
  3. Practice your 30-second “personal infomercial” before you arrive. When someone asks what you do, be able to explain your business in 30 seconds or less. DO NOT bore people with a long sales pitch or a bumbling explanation about your small business.
  4. You should take an interest in the people you meet first. It’s common to blab on about yourself when you’re nervous, so make a conscious effort to ask people questions and LISTEN to what they share closely.
  5. Depending on the length of the mixer, try not to spend more than 5-10 minutes with each person. You’re there to meet people! Now if you’re really enjoying yourself with someone, and/or you’re talking to what may be a potential client, maybe spend a bit more time. BUT, KEEP IN MIND, they may want to be moving on to meet more people, too, so don’t monopolize their time. They might be too shy to excuse themselves, so be mindful of time, and watch their eyes and body language!
  6. If alcohol is being served, don’t overdo it. I’ve seen quite a few people start the evening making a great impression and then, after a few drinks, it spirals downhill.
  7. Make a lot of eye contact with people and smile! It’s all about human contact, and smiling will draw people to you. Yet when most people get nervous they sit on the sidelines and hope people will come to them. A genuine, warm smile will relax people you meet and will make connecting with you more inviting.
  8. Practice being a good conversationalist. Rather than just talk about you and your company (or theirs), have a few interesting questions memorized, and ask about kids, travel, previous jobs, pets, sports, current events, etc. Also, by really listening to people (which many people aren’t great at!) questions will come up naturally that you can ask to keep the conversation going. And, personally, I avoid topics around religion and politics.
  9. If someone approaches a group you’re talking to…immediately extend your hand, smile, and make them feel welcome. 
  10.  Send a hand written follow-up note to all the people you meet (mail them within 1-2 days). The immediate thought is to send e-mail, but a good ‘ol fashioned “Nice meeting you” thank you card, sent via snail mail, makes a BIG impression on people…because people rarely send them nowadays!

Okay, now find some good association mixers and industry events in your area, and try to attend at least 1-2 per month. There is a very good chance you’ll reap the benefits of your networking efforts quickly, such as: See your connection database grow quickly; find new opportunities otherwise missed; and attract new clients to generate more income!

And, here’s a great quote I’ll leave you with on this topic (but I can’t remember who said it): Take your offline contacts online, and your online contacts offline…I think that’s great advice.

And if you have a helpful networking tip to share, please share it!

Cheers & Happy Marketing!

Lisa

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Business Building Tools for Coaches and Consultants

February 11th, 2011

Hi All!

Many of my clients are coaches or consultants, and they hire me because they are struggling with growing their practices and generating more income. And, some of them are also authors who have written a book to help increase their notoriety as an expert so they need my help with their branding and book marketing, too.

If you can relate to any of that, and you are a coach or consultant, I recommend checking out these (2) FREE tools, created by my colleague, Kathleen Gage. Kathleen is an online marketing expert and has helped many coaches and consultants increase their income by becoming more savvy about using the internet as a key marketing and sales tool for growing their practices.

Here are the 2 FREE Products she is offering:

1. SPECIAL REPORT: What You Need to Know to Start & Build Your Coaching or Consulting Business

Again, it’s free and NO OPT-IN is required! Simply click here to receive this info-packed pdf!

2. 3-PART VIDEO SERIES: Build a Successful Coaching and Consulting Business

This is ALSO FREE, and simply click here to access the videos!

And, if you’re really serious about ramping your practice, be sure to check out the New Horizon’s Telesummit! 12 Experts (one is me!) will be conducting sessions loaded with advice and strategies all about how to grow your coaching and consulting business. Here is a snapshot of what you’ll learn by attending this event:

– Attract higher-paying clients
– Develop multiple streams of revenue
– Have the choice to work face to face or virtually
– Gain massive visibility and credibility
– Become and expert at social media
– Be viewed as an industry expert
– Develop a sustainable business
– Convert prospects to paying clients
– Create money-making products to sell to clients

There are several different registration options, ranging in price, so you’re bound to find one that works with your budget! And the event is VIA PHONE, so you can attend from anywhere on your phone.

The New Horizons Telesummit is February 23rd and 24th, so CLICK HERE for details!

Cheers & Happy Marketing!

Lisa

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7 Business Coaching Tips You Can’t Afford to Neglect

October 24th, 2010

Hi All!

Over the past 20+ years, I have presented to, met with, mentored, coached and observed hundreds (probably thousands) of businesspeople. And I am still always amazed at the lack of professionalism many of them display.

Highly successful small business owners strive to be perceived in the highest regard by prospects, clients, colleagues, vendors and employees. And as a certified Success Coach, I see many of my clients struggle because they neglect these tips. Sure, some of these may come naturally to you, but there may be one or two that will benefit your business building efforts. I hope so!

7 Business coaching TIPS You Can’t Afford to Neglect:

1. Be prepared and do your homework. If you tell a client or prospect you’ll have info to them (e.g. a proposal) by a certain day/time, do it. And prior to meeting, have all of your information organized and review it carefully so that you can easily explain it to them.

Note: I have personally had people pitch me (for things like insurance plans, printing services, etc.), and they were a mess. Things like: Their information was incomplete, they were late to the meeting, they spelled my name wrong on the proposal, they didn’t present the info I asked for, typos in the doc, etc.

Why would I invest my money in someone like that?

2. Each morning start by determining the most difficult task facing you, and do it first. Is it making follow-up calls to prospects? Asking clients for referrals? Putting together a complex proposal for a prospect? Whatever it is, do it FIRST! It gives you an edge over the competition…chances are they are avoiding the task! And if it’s a task that will benefit a hot prospect (or client) you will impress them with your initiative and speediness.

3. Don’t be late for phone or in-person appointments. It tells the prospect or client you do not value or respect their time. Successful business owners arrive to in-person meetings 10-15 minutes early and use the time to “get grounded” for the meeting. Also, this time cushion comes in handy if you get lost trying to reach your destination. It always sounds really unprofessional when you’re late and you say, “I’m sorry. I got lost.” The time cushion (normally) gives you enough time to find your way and still arrive on time. Being 15 minutes early for an in-person meeting is WAY better than being 15 minutes late!

4. Never pull a “no show”. If you cannot make an in-person or phone appointment, call the person BEFORE (not after the time) and reschedule. A good friend of mine works for a loan leads company. They screen people looking for a loan, determine the “hot leads”, and then schedule a meeting/phone appointment WITH A LOAN AGENT (the loan agents pays for these pre-screened leads).

She told me that loan agents blow-off these prescheduled meetings all the time! Can you even believe that??? Here are qualified leads that the loan agent is paying the lead service for, and he/she basically throws the hot lead away by pulling a no-show! This flaky behavior costs these loan agents thousands of dollars in commission… money that could have been theirs (not to mention all the referral business they lost)!

5. Successful business owners act confident (NOT cocky!). Here’s a simple concept that I see many business owners neglect: BEING NICE! You don’t need to be a tyrant to succeed. Be genuine, be kind and be caring.

Note: When I owned my ad agency for 20 years, I sometimes had client contacts that were junior-level marketing coordinators and they went on to become VP’s of Marketing. If I had been rude to them when they were “junior”, they wouldn’t have kept hiring my firm as they climbed the ladder.

By being nice and sincere, I not only received millions of dollars in business (and referrals) from them over the years, but they also grew to become great friends of mine.

6. Successful business owners greet people with a firm handshake. There is nothing worse than a weak, limp handshake. It irritates me to no end. When you greet someone, immediately extend your hand, offer a firm (not crushing!) handshake, smile and make eye contact. Successful business owners make people feel comfortable and build trust right away through their confident, friendly greetings!

Note: I have actually made my clients practice this. If they had a wimpy handshake, I fixed it!

7. Being organized is BIG amongst successful business owners. You must be able to keep your client/prospect files organized and your schedule organized. Successful business owners use a schedule book or electronic device (e.g. PDA) to keep track of appointments, phone calls, follow-up, to-do lists, etc. If you are scattered and disorganized, you will be less effective and sell less. And you are more apt to make mistakes. Good luck getting repeat business or referrals from a client if you miss a critical deadline or constantly have to apologize because YOU keep losing or forgetting things!

Note: There are VERY successful people who are totally disorganized, but they have a personal assistant that keeps them on-track. However if you can’t afford an assistant, then it’s UP TO YOU to create a system! You can even hire an expert to create a process for you. Someone I highly recommend is Stacey Vulakh, a Time Management Expert & Coach. She helps her clients create a time management system, customized for their needs, so that they are more effective and productive – personally and professionally.

Yes, hiring someone like Stacey will cost you money, but it will cost you more money in the long run without an organized system!

Okay! There are your 7 tips…please don’t neglect ANY of them!

Cheers & Happy Marketing!

Lisa

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Do You Struggle With Having Breakdowns vs Breakthroughs?

June 15th, 2010

Hi All!

Yes, many clients hire me as their Branding/Marketing Consultant and/or Publicist, but I’m also a Certified Business Coach. And, regardless of “what” role someone hires me for, my “coaching” hat gets put on at some point. Why? Because even some of the most successful people I work with often struggle with having breakdowns vs breakthroughs…and it affects their professional and personal success and progress.

And, no, I don’t mean major emotional breakdowns requiring medication! I mean those obstacles that get thrown at you all the time in business and life, that cause you moments of feeling overwhelmed and paralyzed…typically due to self doubt.

So this blog post isn’t one of my typical ones pertaining to PR, Publicity, Branding, Marketing or Social Media tips. It’s focused on YOU, and how to avoid having breakdowns vs breakthroughs.

Honestly, many people suffer from self-sabotage in the form of not taking responsibility for their actions. It can be more comfortable for them to stay in the “victim role” because they can put blame on everyone else for whatever is not working in their lives. And although placing blame on others for your own “issues” can be quite seductive (it gets you off the hook for doing any self introspection and work), it can be more exhausting than simply being honest with yourself. Also, and most importantly, the “victim role” mentality can make it virtually impossible to realize significant breakthroughs for progress…yet totally possible to experience consistent breakdowns in making progress within any aspect of your life.

Breakthroughs = Empowerment + Growth + Happiness

Breakdowns = Disempowerment + Stagnation + Sadness

To effectively breakthrough a personal, professional or emotional obstacle, the driving force behind it is taking responsibility for your actions and trusting yourself. For many, this can be easier said than done! Let’s take a moment to look at both of those drivers more closely:

Responsibility: You gain significant empowerment and freedom when you choose to shift your perspective from assigning blame to accepting responsibility.

And although you may feel in control when assigning blame to others for your personal obstacles, the reality is you are totally out of control. Why? You have given your power to someone else. And even though it may feel like a “relief” initially, it can manifest itself into more stress later.

You simply cannot resolve personal issues, and have breakthroughs, when the power is not your own. At the point of assigning blame, and releasing all responsibility for challenges in your life, not only have you given all the power to others, your “destiny” becomes based on their next move and decisions…not yours.

And, being able to shift your perspective to being someone who takes responsibility, starts with having self-trust.

Self-Trust: Self-trust is the foundation to our being. If you do not have self-trust, whom can you really trust? And, suffering from lack of self-trust leads to self-doubt. Having doubt in yourself is a powerful force that can set you up for failure in anything you attempt. Why? Because you are already assuming the decisions you make, and actions you take, probably aren’t the right ones, and they won’t provide you with the results you desire.

Think of this in terms of (2) real-world scenarios:

Scenario One: You want to make a career change because you’re bored or very unhappy with your current occupation. If you lack self-trust, your decision of making a change could be clouded by self-defeating “doubt” questions like: Am I smart enough to do this? Can I afford to do this? What will my friends, family and peers think? What if they think I’m stupid for making this career change?

By having those types of self-doubt questions running through your brain you can actually talk yourself out of making the career change before you even try! Or, even before you look at options and first steps to making the career change. And what is the result of that? Being stuck in a career you no longer enjoy and wishing you were doing something else…yet never even trying to make the change happen!

Scenario Two: You don’t have enough business and you’re struggling…but have your REALLY done the work to get more business? Or do find yourself blaming the economy, the competition, the powers that be?

I have clients who come to me complaining about lack of business. And when I ask them what their business development strategies have been (prior hiring me), they tell me and I don’t doubt they’ve been struggling. Posting a couple blog posts, a few tweets here and there, created a website, and occasionally go to networking events. And they truly believe the “problem” is all about the economy.

They soon realize they are not doing enough, they need to take responsibility for that, and they need to stop blaming others for their lack of business success.

Take some time to ask yourself:

  1. Are there situations in your life where you choose to assign blame versus take responsibility?
  2. How does assigning blame serve you when trying to breakthrough an obstacle?
  3. How can building self-trust serve you in having consistent, positive breakthroughs?
  4. When you feel yourself being paralysed by self-doubt, what can you do to breakthrough versus breakdown?

Your personal success and business success depend on YOU…you can have the best brand platform in the world, a terrific marketing strategy, an amazing book…but none of them will get you where you want if the demons in your head constantly try to sell you garbage…and you buy it!

Cheers to your happiness & success!

Lisa

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PART ONE: Your A-Z Guide of Social Media and Business Communication

March 18th, 2010

GUEST POST BY: Susan Young, President of Get in Front Communications, Inc.

Hi All!

The following post is a Guest Article courtesy of the fabulous Susan Young! Susan works with professionals who want to supercharge their communication skills, self-confidence and success. She’s the President of Get in Front Communications, Inc., a public relations and communications training company. Susan provides presentations and coaching on sales, Reading Body Language, Emotional Intelligence, public speaking, Social media and news. Visit www.getinfrontblogging.com and www.getinfrontcommunications.com. Follow Susan on Twitter @sueyoungmedia.

Here is PART ONE of her Guest Post which explains her tips A-M…Part Two will be posted SOON!

The way you communicate in your business relationships is directly tied to your revenues, reputation and success. Of course Social Media and technology are forcing us to set new rules, boundaries and etiquette.

Back to grade school we go!

Here are the ABC’s of Outstanding Social Media and Business Communication:

A is for authenticity. In the case of Social Media and online networking, the old adage  “Fake it ’til you make it” doesn’t work. Genuine is in; fake is out. Be yourself; be real.

B is for brand. Every message, tweet, blog and communication should reflect some hint of your brand and who you are.

C is for control yourself. Be careful not to slam or insult anyone online as it can come back to bite you in ways you never imagined.

D is for dialogue. Get involved in the conversations, groups and chats with meaningful contributions that reveal both your expertise and personality. Communication is a two-way street.

E is for Easy Does It. Before you jump into conversations or new arena’s, take a look around. Follow chats, Tweets and groups. Find the opinion leaders, and movers and shakers. Then slowly get involved.

F is for forge relationships. Pay attention to your loyal followers, ideal client targets and competition. Thank those who Retweet or share your information with others and connect with them offline. Follow what others are doing and comment on their blogs and sites. Interactive is a beautiful thing.

G is for Get in Front. This is about being proactive and making things happen. It’s not about being aggressive, obnoxious or “in your face.” It’s subtle marketing, branding and sharing value–online.

H is for headlines. Catchy news-style headlines of 5-8 words (including keywords) that address people’s needs/challenges will attract readers and followers, and help your SEO efforts.

I is for identify. Identify your niche. Identify your area of expertise and passion. Identify industry leaders. Identify trends in your field. Identify your ideal clients. Determine where they “hang out” online and go there. Watch them. We are in an amazing age where we have access to CEO’s, prominent business leaders and superstars that we never could have mingled with before.   And don’t forget, identify your competition and watch them too.

J is for just get going. Don’t whine that blogging takes too much time, or you’ll have to learn new technology. Look at Social Media and online networking as a breakthrough opportunity that the world has never experienced. Imagine the stories you’ll tell your grandchildren! If you want to bellyache instead of learn, get back in bed and pull the covers over your head. Everyone else is going places.  It would be nice if you came along.

K is for knowledge. Know your followers, why they connect with you and what you provide to them. Then give them more of what they want. If you don’t know, start asking them.

L is for limit your personal life when doing business. It’s great to share your personal insights or “Lessons Learned” but too much information about your private life when you are online to build your business reputation can backfire and destroy your credibility.

M is for mistakes. You’re bound to send out a message with a wrong link or misspelled word. Fix it if necessary, send out a correction or apology and move on. It happens to everyone. The nice thing about Social Media, especially Twitter, is that it’s a very forgiving community 🙂

Thank you, Susan! You ROCK!

PART TWO of the A-Z tips will be posted soon!

Lisa

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